The Refund Procedure
At mathematicshomeworkhelp.com, we endeavour to provide high-quality services that exceed our customers' expectations. We recognize, however, that there may be times when our customers need to request a refund for the services they have received. In this instance, we have a clear refund policy outlining the rules and conditions for refund claims. Read this policy and find out your eligibility for a refund and how to request one.
Refund Eligibility
We always strive to meet your standards when you assign us your homework. Even so, you might feel that you received low-quality homework. In this case, you may get a full refund or a partial refund depending on the homework.
We only provide refunds in the following circumstances:
- When the consumer receives faulty or incomplete work.
- If the customer made two payments for the same service.
- If we are unable to deliver the service due to unforeseen events or technical challenges.
- Plagiarism in finished homework
- Inability to meet the deadline
- Unsatisfactory homework completion quality
Non-Refundable Circumstances
We do not provide refunds in the following situations:
- If the job has previously been approved by the customer.
- If the customer has missed the refund request deadline.
- If the customer breaches our terms and conditions.
- If the homework has been edited and mistakes are rectified.
The Refund Procedure
Customers must contact us via email or phone within 7 days of receiving the service to receive a refund. The order number, reason for the refund, and any supporting evidence should all be included in the request. We will analyse your request and get back to you within 3-5 business days.
If the refund request is approved, the reimbursement will be processed within 10 business days. The refund will be provided to the customer's original payment method. Please send an email to support@mathematicshomeworkhelp.com with the following information to seek a refund:
- Your name
- Your order number
- Your reason for requesting a refund
We will analyse your request and notify you of the status of your refund within 5 business days of receiving it. If your refund request is approved, the money will be returned to you within 14 days.
Contact Us for More Assistance
Please contact us at support@mathematicshomeworkhelp.com or reach us on +1 (315) 557 6476if you have any questions or complaints about our return policy. We are delighted to help you and fix any problems you may be experiencing.